RightFax Professional Services

Monitoring, maintenance, and management of your RightFax server is available in the form of professional services from Vox. RightFax is an advanced computer-based fax solution – capable of large volume sending and valuable business intelligence (BI) reporting. Our professional services range will ensure the proper functioning and health of this enterprise-grade tool. You pick the services that match your particular needs, including the software maintenance plan (SMP); managing the installation of the latest software releases and service packs; system performance monitoring from FaxTrax; a totally outsourced RightFax maintenance portfolio administration and support; and best practice SLAs.

How It Works

Benefits

  • Eye on hardware

    Our RightFax services portfolio can monitor and manage RightFax servers and software, ensuring business continuity and best practice environments.

  • Software under control

    Professional services can also manage software updates, so you always have access to the latest product upgrades, maintenance releases, patches, and documentation.

  • Serious about support

    Enjoy support services from Vox by telephone, email, fax, or online via the OpenText Knowledge Centre. Managed locally, with escalation to OpenText.

  • Remote monitoring

    FaxTrax monitors your RightFax implementations remotely, allowing advanced reporting, system monitoring, troubleshooting, and resolution.

Frequently Asked Questions

The total price is determined by components of the solution, thus, a Sales Specialist would need to scope the solution before a price can be quoted.
The RightFax license is renewed annually.
Yes fax numbers can be ported.

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