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Consumer Support: 087 805 0530   Business Support: 087 805 0500
Connectivity, hosting, voice, messaging and cloud services

verto connect

  • Full-scale IP contact centre technology available to any business
  • Cloud-based Avaya platform offers affordability and flexibility
  • Fully managed solution
  • Quick to roll out
  • Ensures business continuity
  • No annual renewal licences or software updates
  • Manage costs accurately
Verto Connect

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Product Overview

Any of the Vox Telecom telephony solution options can be paired with Verto Connect, Vox Telecom’s hosted contact centre offering. Using the advanced routing of a hosted Avaya platform together with Presence software technology, Verto connect provides global leading contact centre solutions to any size of business. Verto Connect provides contact centres with a complete, easy-to-use, modular solution, and an alternative to the enormous hurdles contact centres usually face when they use traditional on-site solutions. The cloud-based Verto Connect solution addresses a contact centre’s real needs, and ensures that operations are simplified and the traditional large capital investment is a thing of the past.

Features and Benefits

  • High-level functionality available to all contact centres
  • Hosted model offers higher flexibility for increase and decrease of capacity, adapted to business growth
  • Reduce costs
  • Reducing agent attrition
  • Advanced reporting
  • Automated business intelligence
  • Local failover
  • Simple and user-friendly customer experience
  • Optimises existing business processes
  • Significantly increase productivity and revenue
  • Multiple sites can operate as one, further reducing operational costs

Structure

Verto Connect

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Product Sheet

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Contact Us

Head Office : +27 (0) 87 805 0000
Consumer Support :  +27 (0) 87 805 0530 
Business Support : +27 (0) 87 805 0500
Fax: +27 (0) 87 805 5500
Email: help@voxtelecom.co.za
Co-ordinates: -26.13623, 28.07039
Address: Rutherford Estate,
1 Scott Street, Waverley, 2090

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